Shipping policy
At SFS Blind & Curtains, we are committed to delivering high-quality Accessories for Roller Blinds, Zebra Blinds, Vertical Blinds, Wooden Blinds, Aluminium Blinds, and Curtains directly to your door in a timely manner. Below are the details of our shipping process.
Shipping Timeframe
We offer FREE shipping across the UAE with an estimated delivery time of 3 to 5 business days. Please note that business days refer to Monday through Friday, excluding weekends and public holidays.
Order Processing
- Once your order is placed, we aim to process it within 1-2 business days.
- After processing, you will receive a confirmation email with your shipment details and a tracking number to monitor your package.
Shipping Methods
All orders are shipped using reliable courier services to ensure the safe and prompt delivery of your products. We collaborate with trusted local couriers who provide real-time tracking and professional service.
Delivery Locations
We currently ship to all regions within the UAE. If you require international shipping, please contact us at [your support email] for further assistance.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track the progress of your order on our website using our Order Tracking Tool.
Unsuccessful Deliveries
In the event that a delivery is unsuccessful due to incorrect address details or if no one is available to receive the package, the courier will attempt a second delivery. If the delivery fails again, the package will be returned to us. Additional shipping fees may apply for redelivery in such cases.
Shipping Delays
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, public holidays, or issues with the courier service may cause slight delays. If your order is delayed beyond the estimated delivery time, please reach out to us at [your support email] for assistance.
Customer Support
If you have any questions or need further information about our shipping policy, feel free to contact our customer service team at [your support email].